Brighton Online Remote Support

Secure, private remote support powered by our own infrastructure.

1. Download RustDesk

Windows (EXE) Windows (MSI) macOS (M1/M2/M3) macOS (Intel) Linux x64 (.deb) Linux ARM64 (.deb) iOS / Android

These downloads come pre-configured — no setup required. Just install, launch, and share your 9-digit ID with us.

2. Share your ID with us

  1. Open RustDesk — your 9-digit ID appears on the main screen
  2. Send us the ID and the one-time password shown below it
  3. We'll connect securely through our private gateway
Manual configuration (only needed for mobile or if auto-setup didn't work)

Open RustDesk → menu (⋮) → Network → unlock, then enter:

ID Server:help.brightononline.com
Relay:help.brightononline.com
API Server:https://help.brightononline.com
Key:v5GdQs1GwnY8QmmH0puEc62cCssToStB3LnzhxN4eho=